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Payments
My account & passwords
Problems using the site
Payment
What forms of payment do you accept?
We accept the following credit and debit cards for online
transactions: Visa, Mastercard, Eurocard, Visa Debit, Switch,
Solo, Delta, JCB. We also accept payment by cheque sent
by post with our offline booking and
membership forms.
Is it safe to use my credit or debit
card?
All online payments are made through WorldPay’s secure
server, using state-of-the-art SSL (Secure Sockets Layer)
encryption to protect your personal information from unauthorized
use. For more information on their commitment to security
and fraud prevention please visit
the WorldPay website.
What about privacy?
We are committed to protecting your privacy. We use the
information we collect about you to process event bookings
and membership applications and to improve our site and
services. We may also use it to tell you about changes in
our services or about special offers we think you'll find
valuable. We do not sell, trade or rent your personal information
to others. For more details please read
our privacy policy.
Do you offer refunds?
Refunds will only be given at the discretion of the Company.
Our online payment system has been designed to give you
the option at several stages to edit or cancel your order
so please make sure the information is correct before completing
the payment information. If you believe there has been a
problem with payment please contact
events or membership.
Can I get a receipt?
CBN is run by a voluntary committee; therefore to reduce
administration we do not usually provide receipts for event
bookings or memberships.
Are you VAT registered?
No
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My Account & Passwords
How do I create an account?
A password will be sent to you shortly after joining which
you can use to access the Member services. Members who had
joined before the new site was available should receive
passwords shortly after launch. If you have not received
a password and have a current email address please use our
Forgot Password - Automated
Reminder. If this does not recognize your email address
please contact the website administrator
for assistance.
Editing my information
(Available to members only) Once you are logged in, click
on the ‘Edit Details’ link in the member area
to the left of the page. Be sure to click to ‘Submit’
to save your changes.
Submitting news articles
(Available to members only) Once you are logged in click
on the link to ‘Add / Edit Article’ in Member
area on left hand side. Complete the form and click ‘Submit’.
Your article will be send to our Notice Board database where
it will need to be approved by CBN. We try and approve all
submissions within 2-3 days. All articles expire after three
months and will be removed from the site.
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Problems using the site
If you experience problems using the site, please contact
the website administrator.
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